Returns & Exchanges

At COLLECT, we want you to be completely satisfied with your curated pieces, which is why we offer a 30-day return window for all items in their original, unworn condition. Our streamlined process ensures that finding your perfect fit is always a risk-free experience.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all designer tags and security seals remain intact.

• 3.
  Ship Your Items

  Affix the prepaid shipping label provided in the portal and drop your package off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, your refund will be processed back to your original payment method within 5-7 business days.